Gas company overestimated my usage for several years, can I get a refund? - For several years, the gas company has been estimating my gas usage. I wasn’t aware of this and never received any communication that the meter reader couldn’t find it. It was only when I read the fine print in brackets that it was an estimate that I started to read all my previous bills. I’ve now found that they have overestimated my meter reading by about 5 quarters worth. I’m not sure of the units but my bill says 27000 and my meter says 23000, and their estimate is about 750 a quarter. So that’s about 5 quarters worth. I don’t think it’s meters cubed as that seems too high. In any case, they’ve massively overcharged me. Can I reasonably expect a refund here? If they put up a fight, is there a governing body that I can go to for help? Back of napkin calcs, even excluding daily usage charges, says they probably owe me at least hundreds of dollars. Cheers Ausfinance

Gas company overestimated my usage for several years, can I get a refund? - For several years, the gas company has been estimating my gas usage. I wasn’t aware of this and never received any communication that the meter reader couldn’t find it. It was only when I read the fine print in brackets that it was an estimate that I started to read all my previous bills.

I’ve now found that they have overestimated my meter reading by about 5 quarters worth. I’m not sure of the units but my bill says 27000 and my meter says 23000, and their estimate is about 750 a quarter. So that’s about 5 quarters worth. I don’t think it’s meters cubed as that seems too high.

In any case, they’ve massively overcharged me.

Can I reasonably expect a refund here?

If they put up a fight, is there a governing body that I can go to for help?

Back of napkin calcs, even excluding daily usage charges, says they probably owe me at least hundreds of dollars.


Cheers


Shortnsalty 35d

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